Cookie Policy

This Cookie Policy explains how Petworld uses cookies and similar technologies when you visit or interact with our website.

By using our website, you agree that cookies may be used as described in this policy. You can manage or change your cookie preferences at any time using the options explained below.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites operate properly, improve browsing experience, remember certain preferences, and provide website owners with information about how the site is used.

Cookies usually do not directly identify you as an individual, but they may be linked to your device, browser, or browsing activity.

How We Use Cookies

We may use cookies and similar technologies to:

  • Keep our website working correctly

  • Support shopping cart, checkout, and account-related functions

  • Improve website speed, performance, and usability

  • Understand how visitors use and navigate our website

  • Remember certain preferences where applicable

  • Help protect the website from fraud, misuse, and security risks

  • Support marketing, advertising, and analytics where permitted

We do not use cookies to collect sensitive personal information without your consent.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are required for the basic operation of our website.

They allow essential features such as secure browsing, checkout functions, shopping cart operation, page navigation, and security features.

Because these cookies are necessary for the website to function, they cannot usually be disabled through our cookie tools. You may be able to block them through your browser settings, but doing so may affect how the website works.

Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use our website.

They may collect information such as:

  • Pages visited

  • Time spent on the website

  • How visitors arrive at the website

  • Website errors or performance issues

  • General browsing activity on our website

Where possible, this information is collected in an aggregated or non-identifying form and is used to improve website performance, layout, content, and customer experience.

Functional Cookies

Functional cookies allow our website to remember choices and preferences you make.

These may include preferences such as language settings, region, display options, or other website customisation features.

If these cookies are disabled, some personalised features may not work correctly.

Marketing and Advertising Cookies

Marketing and advertising cookies may be used to show relevant advertisements, measure campaign performance, understand customer interests, and improve marketing activity.

These cookies may be placed by us or by trusted third-party advertising partners.

Marketing cookies are used only where required consent has been provided in accordance with applicable UK data protection and privacy laws.

Third-Party Cookies

Some cookies may be set by third-party services that support our website and business operations. These may include analytics providers, payment services, ecommerce platforms, security tools, delivery integrations, or advertising partners.

Third-party providers may use cookies according to their own privacy and cookie policies. We recommend reviewing the relevant third-party policies for more information about how they use cookies and similar technologies.

Managing Your Cookie Preferences

You can manage cookies in several ways, including:

  • Adjusting your browser settings to block or delete cookies

  • Deleting cookies already stored on your device

  • Using any cookie consent or preference tool available on our website

  • Changing your consent choices where applicable

Please note that disabling certain cookies may affect website functionality, and some services may not operate correctly without essential cookies.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, technology, business practices, or legal requirements.

Any updated version will be posted on this page and will apply from the date it is published.

Contact Information

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

Petworld
2 English Walls
Oswestry
SY11 2PA
United Kingdom

Phone: +44 16 9165 9942
Email: contact@petworldstore.co.uk
Website: petworldstore.co.uk