DMCA Policy

Petworld respects the intellectual property rights of others and expects visitors, customers, and users of our website to do the same.

This DMCA Policy explains how we handle copyright infringement notices and related requests concerning content available on our website. Where applicable, this policy is intended to comply with relevant copyright laws, including the Digital Millennium Copyright Act.

Use of our website is also subject to our Terms of Service.

Copyright Infringement

We reserve the right to take appropriate action where we believe, in good faith, that content on our website may infringe the intellectual property rights of another party.

This may include:

  • Removing or disabling access to the relevant content

  • Restricting access to our website or services

  • Suspending or terminating access for repeat infringers

  • Taking any other action we consider necessary to protect our business and comply with applicable law

Reporting Copyright Infringement

If you believe that material available on the Petworld website infringes your copyright, or the copyright of someone you are authorised to represent, please send us a written notice containing the following information:

  • A physical or electronic signature of the copyright owner or an authorised representative

  • Identification of the copyrighted work that you claim has been infringed

  • Identification of the material that you believe is infringing, including enough information for us to locate it on our website

  • A statement that you have a good faith belief that the disputed use of the material is not authorised by the copyright owner, the copyright owner’s agent, or the law

  • Your full contact details, including your name, postal address, telephone number, and email address

  • A statement that the information in your notice is accurate

  • A statement that you are the copyright owner or are authorised to act on behalf of the copyright owner

Copyright infringement notices should be sent to:

Email: contact@petworldstore.co.uk

Counter-Notice Procedure

If you believe that content you posted or provided was removed, disabled, or restricted because of a mistake or misidentification, you may submit a counter-notice.

Your counter-notice should include:

  • Your physical or electronic signature

  • Identification of the material that was removed or disabled

  • The previous location of the material on the website, where applicable

  • A statement that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification

  • Your full name, postal address, telephone number, and email address

  • A statement that you consent to the jurisdiction of the courts of England and Wales, where applicable

After receiving a valid counter-notice, we may restore the removed or disabled material within 10 to 14 business days unless the original complainant informs us that legal action has been filed or is being pursued.

Repeat Infringers

Petworld may suspend, restrict, or terminate access for users who repeatedly infringe copyright or other intellectual property rights.

We may also remove content or take further action where we believe it is necessary to protect rights holders, our customers, or our business.

False or Misleading Notices

Submitting false, inaccurate, or misleading copyright infringement notices or counter-notices may result in legal consequences.

Please make sure that any notice you submit is accurate and that you are authorised to act before contacting us.

Contact Information

If you have any questions about this DMCA Policy or wish to submit a copyright-related notice, please contact us:

Petworld
2 English Walls
Oswestry
SY11 2PA
United Kingdom

Phone: +44 16 9165 9942
Email: contact@petworldstore.co.uk
Website: petworldstore.co.uk